The Personal Data Protection Commission (PDPC / PDPA)
Do-Not-Call (DNC) Registry

1. What is Personal Data Protection Commission (PDPC)?

The Personal Data Protection Commission (PDPC) was formed on 2 January 2013 to administer and enforce the Personal Data Protection Act 2012 (PDPA) in Singapore..

2. How does PDPC affect my Company/Business Marketing Plans?

PDPC/DNC (Do-Not-Call Registry) affect ALL telemarketing & marketing messages sent via voice calls, text messages, faxes, video calls & whatsapp app. It will directly affect those marketing offers, advertisements and/or promote goods or services for commercial purposes.

Exclude religious purposes, reminder calls (appointment reminder, event reminder) or B2B (business to business) contacts.

3. What do I do?

For Companies/Businesses, please sign up to DNC (Do-Not-Call Registry) to check your database (mobile numbers).

For Consumers, you can also register your number into the DNC (Do-Not-Call Registry) from 2 Dec 2013 onwards. However, the process will take about 30 - 60 days. In the meantime, you will/might still receive calls/smses, while the registration process are being effected. After 61 days, you can lodge a complaint to DNC.

For more information on PDPC, click below:

For Organisations:
For Consumers: